Mobile App Privacy Policy

Town Center Cold Pressed (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our restaurant ordering app, website, and loyalty program (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
a. Information You Provide: Name, email address, phone number, mailing/billing address Payment details (processed securely by our payment processor; we do not store full payment card numbers) Login credentials for your account Loyalty program enrollment details (e.g., points balance, rewards redeemed) Special instructions or preferences related to your orders
b. Information We Collect Automatically: Device type, operating system, and browser type IP address and approximate location data Order history and usage patterns App performance and analytics data
c. Information from Third Parties: Social media account information if you choose to sign in via social platforms Marketing and analytics data from service partners

2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage your loyalty program account and rewards 
- Communicate with you about orders, promotions, and updates 
- Personalize your experience and recommendations 
- Improve and maintain the performance of our app and services 
- Detect and prevent fraud or unauthorized transactions 
- Comply with legal obligations 

3. How We Share Your Information
We may share your information with:
Service Providers: Payment processors, delivery partners, IT support, marketing services, and analytics providers
Business Partners: For joint promotions or loyalty program collaborations
Legal and Compliance: When required by law, regulation, or court order
In the Event of a Sale or Merger: If our business is acquired or merged, your data may be transferred to the new owner We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze usage to improve our services
- Deliver relevant marketing

You can control cookies through your browser settings, but some features may not function properly if you disable them.

5. Data Security
We implement industry-standard measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure.

6. Your Choices and Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications (via the “unsubscribe” link or your account settings)
- Request a copy of your data
- Restrict or object to certain processing activities
- To exercise these rights, contact us at: customercare@tccp.cafe.

7. Children’s Privacy
Our Services are not intended for individuals under 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children.

8. Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links
Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time and reserve the right to make any changes to this policy without notice. 

11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Town Center Cold Pressed
Email: customercare@tccp.cafe
Address: 1676 General Booth Blvd, Virginia Beach, VA 23454

Effective Date: 8/14/2025
Last Updated: 8/14/2025